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New Technology with Extended Hours

MyTeller℠ is a convenient way for customers to bank on their schedule.

By combining the technology of an ATM with the ability to get personal assistance from an on-screen teller, customers can:

  • have access to extended business hours
  • cash checks to the penny
  • make deposits
  • transfers
  • loan payments and more.

MyTellerSM Extended Hours

  • Mon-Fri | 7am-7pm
  • Sat | 8 am- 2 pm


You can tailor your MyTeller SM experience to suit your needs.  Touch the screen to speak with a teller and they will guide you step by step through your transaction. If you just need to grab cash and go, the machine is flexible and can act as a traditional ATM.  

Click here for Frequently Asked Questions


Where To Find Virtual Tellers

Get personal service and extended hours with personal tellers at these Berkshire Bank locations:

  • 121 Congress St.; Boston, MA 02110
  • 763 Farmington Ave.; Farmington, CT 06032
  • 1202 Troy-Schenectady Rd.; Latham, NY 12110
  • 99 North St.; Pittsfield, MA 01201
  • 30 South Pearl St.; Albany, NY 12207
  • 16 Albany Turnpike, Simsbury, CT 06070
  • 2532 Route 9, Malta, NY 12020
  • 1704 Western Ave.; Albany, NY 12203

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